Kay Bagchi provides leadership in client service delivery across Aptive’s Veteran health account for capabilities and solutions in strategic planning, legislative implementation, health care transformation, enterprise-wide program integration and organizational change. Kay has more than 20 years of consulting experience spanning federal government clients, including the Department of Veterans Affairs (VA), Food and Drug Administration, National Institutes of Health, Internal Revenue Service, Department of the Treasury and General Services Administration.
Kay has been instrumental in leading many VA programs over her six years with Aptive, including initiatives related to the MISSION Act, PACT Act, Hannon Act, Caregivers Assistance, High Reliability Organization, Field Enterprise Research Support Services and Supervisor Ready.
Kay is a longtime advocate of Veteran mental health and suicide prevention, leading high-profile initiatives such as the Clay Hunt Act contract’s suicide prevention and mental health national program evaluation. This project, in addition to the PREVENTS, COMPACT Act and Hannon Act projects, results in House and Senate Committee briefings and a report to Congress that includes research findings, processes and recommendations.
- Certified Project Management Professional (PMP)
- Certified Lean Six Sigma Green Belt
- Certified Change Management Practitioner, Prosci
- Certified Agile Scrum Master
- M.A., English, Calcutta University
- M.A., Professional Communication, Clemson University
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