Civilian Health
Using innovation, technology and data to improve quality, outcomes and access to health care
Civilian Health
A constant influx of new technology, bigger data, public health crises, provider shortages — these are just a few of the many challenges health systems face on a regular basis.
Whether we’re hiring health professionals for a federal agency, gathering data to evaluate a program or implementing new technology solutions, Aptive helps increase quality of care to achieve better outcomes.
Our team of experts will help you identify and correct operational inefficiencies, improve service delivery and create sustainable organizational change. We are numbers crunchers, scientists, analysts, clinicians, program managers, technology geeks, communicators and change management experts. Together, we develop solutions that are innovative, improve health care access and delivery and, above all, put people first.
Case Studies
12.17.22
Office of Enterprise Integration Governance Support
Standardizing governance processes for greater accountability and efficiency to benefit Veterans.
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12.17.22
Supporting the Department of Veterans Affairs Caregiver Support Program Expansion
Connecting newly eligible populations of Veterans and their caregivers with support services.
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Team
Civilian Health Experts
Abby Rosenberg, MPS, CCMP, PMP
Abby Rosenberg helps clients address challenges, implement organizational improvements, communicate effectively and improve health care access and equity. With nearly 15 years of federal consulting experience, Abby leads technical assistance, health education, research and evaluation and program management projects, using data to drive decision-making and impact. She supports projects for the Department of Veterans Affairs, Defense Health Agency and Department of Health and Human Services.
- Prosci Certified Change Management Practitioner (CCMP)
- Project Management Professional (PMP)
- MPS, Georgetown University
- BA, Communications, University of Maryland
Jeff Kappel, MSE, PMP
Jeff Kappel is a highly skilled program management and systems acquisition professional with 20+ years of experience working with both major defense contractors and federal government professional services firms. He leads a team that provides business and operational support to the Department of Homeland Security (DHS) Immigration and Customs Enforcement (ICE) Health Services Corps (IHSC) medical mission, including strategic planning, management, administration, design, research, implementation, and dissemination.
Jeff is a hands-on collaborator with extensive experience providing direct, on-site support to DHS and Department of Defense clients, including the U.S. Customs and Border Patrol (CBP), Transportation Security Administration (TSA), U.S. Coast Guard (USCG) and U.S. Navy. In previous roles, he provided DHS acquisition program management expertise, developed program acquisition strategies and artifacts, created cost estimates and integrated master schedules, and performed risk management and configuration management activities.
- DOD Top Secret Clearance
- DHS Public Trust/Prior CBP Background investigation
- Certified Project Management Professional (PMP)
- Certified Scrum Master (CSM)
- MSE, Industrial and Operations Engineering, University of Michigan
- MSE, Naval Architecture and Marine Engineering, University of Michigan
- M.S., Industrial Engineering, Pennsylvania State University
Yessie Castillo, MPH, PMP, CCMP
Yessenia “Yessie” Castillo is an accomplished health professional, consulting executive and program leader. She leads the growth and operations for Aptive’s Civilian Health account.
Yessie leads Aptive’s efforts with the Substance Abuse and Mental Health Services Administration (SAMHSA) and other federal health care projects. She supports business development activities, including strategic planning and solutioning related to program evaluation, implementation, measurement, public health, mental health, suicide prevention and substance use disorder.
A results-driven self-starter with a proven background in the academic and federal health care sectors, Yessie has over 18 years of experience, particularly in public health, evaluation and data analytics. In previous roles, she supported several Veterans Health Administration (VHA) contracts, primarily focused on mental health and suicide prevention, including evaluating the national rollout of the Women’s Health Transition Training, President’s Roadmap to Empower Veterans and End a National Tragedy of Suicide (PREVENTS), VHA’s Office of Mental Health and Suicide Prevention Clinical Decision Framework, Creating Options for Veterans’ Expedited Recovery (COVER) Commission for VHA and supported the VHA Primary Care Services Office for Post Deployment Health Services.
- Candidate, DrPH, Diverse Populations and Health Equity, Mercer University
- MPH, Epidemiology, Rutgers School of Public Health
- B.S., Cognitive Psychology, Duke University
- Prosci Certified Change Management Practitioner (CCMP)
- Certified PMI Project Management Professional (PMP)
- HRSA Building Education and Student Training in Maternal and Child Health Fellowship
Aptive health leaders discuss the changes taking place in the federal health landscape and what Aptive is doing to support the government as it modernizes health care services and benefits.
What is systems change? What does this look like in public health? How do we make change at the systems level? Dr. Kelly Sanders, a health transformation expert at Aptive, sits down with Dr. Christina Welter to discuss leading systems change in public health and dives into problem definition, how to make change, approaching stakeholder buy-in and sustaining intentionally made changes.
The COVID-19 pandemic highlighted the importance and deficiencies of the health care supply chain, which had a major impact on hospitals, pharmacies, health care providers and patients. Jason Ormsby, sat down with Dr. Eugene Schneller, a national supply chain expert, to talk about what we learned from the pandemic, what changes are needed and what the future holds for health care supply chain management.
Accolades
Awards
