Transforming services and systems to help Veterans live their healthiest lives
Veterans deserve the best health care available. For more than a decade, Aptive has been helping the Department of Veterans Affairs (VA) transform the way Veterans receive their care.
At the center of all health systems are people, and we keep people top of mind as we redesign and transform health services and systems to improve access, quality, efficiency and overall wellness. Our practical hands-on approach, technological know-how, VA program evaluation experience, and expertise in public health care operations and performance improvement ensure Veterans receive better care and better outcomes for their individual health and well-being.
Providing equitable health care access to all Veteran populations.
READ ARTICLEResolving data differences between VA and DoD.
READ ARTICLEDetermining program efficacy and Veteran satisfaction for Congressional reports.
READ ARTICLEAptive gathers insight from Veterans who benefit from supportive services.
READ ARTICLEAptive provides staffing, data analysis and administrative support for research studies.
READ ARTICLEProviding integrated program management support to achieve organizational change.
READ ARTICLEPivoting quickly and adapting to change leads to rapid legislation implementation.
READ ARTICLEAssessing the feasibility and advisability of reorganizing and realigning VA mental health offices.
READ ARTICLEStandardizing governance processes for greater accountability and efficiency to benefit Veterans.
READ ARTICLEConnecting newly eligible populations of Veterans and their caregivers with support services.
READ ARTICLEAiding the Veterans Health Administration in advancing its suicide prevention efforts
READ ARTICLEIncreasing operational efficiency with improved policy development processes.
READ ARTICLEA top-down and bottom-up approach for VHA's Journey to High Reliability.
READ ARTICLEClive Ballard is responsible for the continued advancement of Aptive’s Veteran health services, providing strategic direction that ensures Aptive’s cutting-edge health care solutions and capabilities remain firmly focused on Veteran-centered outcomes.
With more than 20 years of commercial and federal management consulting experience, Clive brings a wealth of experience in the design, planning and implementation of strategic plans, management system frameworks and other mechanisms focused on continual improvement, mission enhancement and operational efficiency—particularly in the health care and hospital settings. Through his work with numerous federal clients, Clive has led delivery of, and served as a technical advisor for, national strategy, policy and guidance; program evaluation and performance measurement; multi-stakeholder working groups and technical advisory committee facilitation; and enterprise-wide program implementation efforts.
Prior to joining Aptive, he was a Senior Manager in Deloitte’s Operations Transformation practice, leading efforts across federal health accounts and within the Quality, Safety and Improvement Offering.
Kay Bagchi provides leadership in client service delivery across Aptive’s Veteran health account for capabilities and solutions in strategic planning, program and project controls, enterprise-wide program integration, program evaluation, Congressionally mandated reporting, governance, data analysis and organizational change management support. Kay has more than 20 years of consulting experience spanning federal government clients such as the Veterans Health Administration, the Food and Drug Administration, National Institutes of Health, Department of Treasury, Internal Revenue Service, General Services Administration and commercial clients in the finance and health sectors. She leads Aptive’s Mental and Special Population Health Capability Group.
Ari Friedman has over 15 years of experience managing complex federal projects, with in-depth policy research and programmatic assessment knowledge and the ability to shape and direct implementation of project activities across national organizations. A proven expert in building and leading project teams within high-pressure environments, he brings expertise in measuring outcomes, process improvement, data management, qualitative and quantitative performance analysis, report development and executive briefing and legal analysis. Ari leads a team of more than 80 management consulting professionals within Aptive’s Veterans Health account providing program management, assessment and implementation support for several high-profile Veterans Health Administration initiatives, in addition to supporting emerging and urgent priorities.
Brian LoVecchio is a business strategist and operations leader with over 20 years of experience leading large-scale transformation programs with federal government clients and global Fortune 500 companies. At Aptive, he oversees a portfolio of projects related to health technology, particularly electronic health record modernization. Brian’s focus is on ensuring successful project delivery, maintaining contractual compliance and promoting growth within his team. Drawing on his extensive consulting background, Brian leads business development activities that expand Aptive’s portfolio with new clients.
Brian’s experience spans a range of areas, including digital product development and management, merger integration, strategy development and implementation and business process redesign. His expertise in management, business strategy, financial advisory and data governance models has contributed to national digital product launches for large commercial companies, provided operations and restructuring guidance for multiple large federal agencies and program offices, and managed the implementation of large-scale technology platforms for both large federal agencies and financial services companies.
Nassim is an experienced federal consulting leader with a background in information technology and health care management. She leads a large portfolio and team, including Aptive’s work with the Department of Veterans Affairs (VA) Electronic Health Record Modernization effort. Nassim ensures contractual compliance and stability, monitoring conformance to project requirements while facilitating strategies to achieve business objectives. She works closely with her team to support business development and proposal activities across her account.
With a history of working with digital and data-focused solutions, Nassim has successfully led large scale multi-million-dollar programs related to process automation, data extraction, data-driven modernization and digitization for federal agencies, supporting hundreds of millions of dollars’ worth of tasks at any given time. Nassim’s previous roles included formulating strategies and leading implementation plans for companies like GovCIO and Leidos. She has managed hundreds of team members in intake, digitization, reporting and solution delivery while also leading strategy, planning and delivery for technology opportunities and digital transformation efforts.
Dr. Sanders has 16 years’ experience leading public health and health care initiatives in the public sector. She has led high-impact projects centered around several preeminent health concerns, including suicide prevention, mental health, emergency preparedness and response, women’s health, Veteran and Service member health, childhood obesity and rural health.
Dr. Sanders has demonstrated subject matter expertise in secondary research, program evaluation and measurement, strategic planning, program management, health information management and revenue cycle management, qualitative and quantitative data collection and analysis, health communication, change management, performance improvement, technical assistance and translational science. She has applied these skills in her support of several clients, including the Veterans Health Administration (VHA), Defense Health Agency (DHA), Department of State (DOS), Centers for Disease Control and Prevention (CDC) and the Assistant Secretary for Preparedness and Response (ASPR).
Emily is an experienced leader in contingent workforce solutions with robust skills in management, operations and leadership. She leads a nationwide staffing initiative for the Veterans Health Administration (VHA) where she oversees a program management office and is responsible for organizing, directing and managing all aspects of contract operations. She also designs and implements innovative approaches to manage the 40+ partners, staffing agencies, clinical associations, credential verification organizations and universities that support the VHA initiative.
With a wealth of expertise spanning more than a decade, she has honed her abilities across several sectors. She has overseen portfolios of strategic workforce solutions clients for national hospitals and health systems made up of 150 hospital facilities. She leads cross-functional teams of client-facing individuals to provide exceptional service delivery to clients and collaborates across service lines to provide optimized workforce solutions.
In prior roles, Emily led Managed Service Programs for major health systems with close to 75 facilities across several states. She has secured hundreds of millions of dollars in contract renewals and grown revenue portfolios by 40% and business portfolios by over 350%. Emily specializes in building strong relationships and fostering long-term partnerships, actively participating in fundamental people and process strategy improvement initiatives.
James Tessier is responsible for leading Aptive’s growing health informatics practice, working with government and commercial entities to apply data science, augmented intelligence and analytics to transform health care operations and improve patient outcomes. James is a trusted advisor who seamlessly uses health informatics principles to support the research and development of innovative customer solutions.
James is an informatics leader with broad health care experience. As a 25-year Veteran of the U.S. Navy, James has provided surgical nursing, informatics and leadership expertise in a variety of settings both inside and outside of the United States and at sea, providing combat medical support and surgical capability to combatant commanders. His last role in the Navy was as the Chief Health Informatics Officer for Navy Medicine. In his post Navy career, he held a variety of roles in support of informatics initiatives within the U.S. State Department, Department of Veterans Affairs and Department of Defense. Most recently, James was the Chief Digital Officer for XVIVO Services, a surgical practice focused on organ recovery for heart and lung transplantation.
Jon Brooks is a federal leader and U.S. Army Veteran with more than 20 years of experience supporting multiple agencies. At Aptive, Jon oversees a portfolio of health care-related projects and is responsible for the overall management of service delivery, quality, risk and cost control. He monitors and reports on the team’s financial performance, manages resources, builds key stakeholder relationships, leads project teams and mentors a learning culture across the enterprise.
Jon’s work in the industry includes project and program management experience leading large-scale, enterprise-level, transformative initiatives, including health care transformation, supply chain improvement/optimization and IT transformation. He has led teams of 50+ subcontractors and managed a $1.4B prime contract award, including a portfolio of 14 contract/task orders with over $30M in total contract value. Jon also led activities within the full business development lifecycle and designed go-to-market strategies.
In past roles, Jon has supported the Department of Veterans Affairs, the Department of Defense and the Intelligence Community. He has built multi-year pipelines while leading pricing activities and coordinating strategic capture initiatives. Jon’s efforts led to exceeding profitability goals by over 75%, doubling service line headcount and revenue. He is a proven leader who has worked for top firms such as Rios Partners, IronArch Technology, and Deloitte and is highly skilled in developing meaningful relationships and strategic partnerships.
Aptive health leaders discuss the changes taking place in the federal health landscape and what Aptive is doing to support the government as it modernizes health care services and benefits.
