Strategy and Transformation

Abby Rosenberg helps clients address challenges, implement organizational improvements, communicate effectively and improve health care access and equity. With nearly 15 years of federal consulting experience, Abby leads technical assistance, health education, research and evaluation and program management projects, using data to drive decision-making and impact. She supports projects for the Department of Veterans Affairs, Defense Health Agency and Department of Health and Human Services.

• Prosci Certified Change Management Practitioner (CCMP)
• Project Management Professional (PMP)
• MPS, Georgetown University
• BA, Communications, University of Maryland

Brian LoVecchio is a business strategist and operations leader with over 20 years of experience leading large-scale transformation programs with federal government clients and global Fortune 500 companies. At Aptive, he oversees a portfolio of projects related to health technology, particularly electronic health record modernization. Brian’s focus is on ensuring successful project delivery, maintaining contractual compliance and promoting growth within his team. Drawing on his extensive consulting background, Brian leads business development activities that expand Aptive’s portfolio with new clients.

Brian’s experience spans a range of areas, including digital product development and management, merger integration, strategy development and implementation and business process redesign. His expertise in management, business strategy, financial advisory and data governance models has contributed to national digital product launches for large commercial companies, provided operations and restructuring guidance for multiple large federal agencies and program offices, and managed the implementation of large-scale technology platforms for both large federal agencies and financial services companies.

• MBA, Finance and Strategy, University of Rochester
• BS, Business Management, SUNY Geneseo

Clive Ballard is responsible for the continued advancement of Aptive’s Veteran health services, providing strategic direction that ensures Aptive’s cutting-edge health care solutions and capabilities remain firmly focused on Veteran-centered outcomes.

With more than 20 years of commercial and federal management consulting experience, Clive brings a wealth of experience in the design, planning and implementation of strategic plans, management system frameworks and other mechanisms focused on continual improvement, mission enhancement and operational efficiency—particularly in the health care and hospital settings. Through his work with numerous federal clients, Clive has led delivery of, and served as a technical advisor for, national strategy, policy and guidance; program evaluation and performance measurement; multi-stakeholder working groups and technical advisory committee facilitation; and enterprise-wide program implementation efforts.

Prior to joining Aptive, he was a Senior Manager in Deloitte’s Operations Transformation practice, leading efforts across federal health accounts and within the Quality, Safety and Improvement Offering.

• MS, Project Management, The George Washington University
• BSc, Biological Sciences, The University of Edinburgh
• Business Strategy Certificate, McKinsey Academy
• Certified Lean Six Sigma Green Belt

Jeff Kappel is a highly skilled program management and systems acquisition professional with 20+ years of experience working with both major defense contractors and federal government professional services firms. He leads a team that provides business and operational support to the Department of Homeland Security (DHS) Immigration and Customs Enforcement (ICE) Health Services Corps (IHSC) medical mission, including strategic planning, management, administration, design, research, implementation, and dissemination.

Jeff is a hands-on collaborator with extensive experience providing direct, on-site support to DHS and Department of Defense clients, including the U.S. Customs and Border Patrol (CBP), Transportation Security Administration (TSA), U.S. Coast Guard (USCG) and U.S. Navy. In previous roles, he provided DHS acquisition program management expertise, developed program acquisition strategies and artifacts, created cost estimates and integrated master schedules, and performed risk management and configuration management activities.

• DOD Top Secret Clearance
• DHS Public Trust/Prior CBP Background investigation
• Certified Project Management Professional (PMP)
• Certified Scrum Master (CSM)
• MSE, Industrial and Operations Engineering, University of Michigan
• MSE, Naval Architecture and Marine Engineering, University of Michigan
• M.S., Industrial Engineering, Pennsylvania State University

Taylor Wood is an experienced communication and change management strategist dedicated to building and leading proactive teams that go above and beyond for her clients. She oversees a portfolio of communication and marketing teams across several government agencies, including the Department of Veterans Affairs (VA) and Office of Personnel Management. In this role, Taylor focuses on growing and expanding Human Experience’s event management capability and enhancing Aptive’s recruitment marketing services through implementation of technical solutions.

Throughout her career, she has focused on learning various leadership styles and techniques to help others achieve success. Taylor is passionate about training others to lead with empathy and foster positive working relationships, enabling teams to provide exceptional service to clients. In previous roles, Taylor has led numerous communication teams and enterprise-wide transformation initiatives for the Defense Threat Reduction Agency, Department of the Navy, VA, United States Patent and Trademark Office, Department of Health and Human Services and Department of Energy.

• Secret Security Clearance
• Certified Project Management Professional, Project Management Institute
• Certified Change Practitioner, Prosci
• M.A., Strategic Communications, American University
• B.A., Communication Studies, West Virginia University

Jay Callow is a sustainability-focused strategic engagement and program management expert with more than a decade of experience managing multidisciplinary programs for agencies across the federal government, such as the Department of Energy, Department of Defense, Office of Personnel Management and Department of Veterans Affairs. He has successfully led cross-functional teams to deploy innovative solutions that serve clients in the areas of strategic and operational communications, organization development, data analysis, media relations, human capital analysis, change management, digital transformation, technical writing, research and industrial-organizational psychology. As a servant leader with a strategic vision and collaborative approach, Jay oversees a diverse project portfolio. He mentors team members, supports business development efforts, implements emerging technologies to enhance project effectiveness and spearheads initiatives to drive client satisfaction.

Jay’s professional experience includes briefing climate strategy implementation plans to Congress; positioning energy and finance executives as dynamic thought leaders; building brands and stakeholder relationships; developing impactful keynote speeches; engaging with media to generate positive press coverage; executing communication campaigns and web strategies; facilitating enterprise-wide transformation initiatives; delivering culture-shifting workforce engagement products and activities; and fostering partnerships between government, industry and academia.

• M.S., Sustainability Management, American University
• B.A., Communication Studies, University of North Carolina Wilmington
• Business Strategy Certificate, McKinsey Academy
• Project Management Professional, Project Management Institute
• Communication Management Professional, Global Communication Council
• Diversity, Equity and Inclusion in the Workplace Certificate, University of South Florida Muma College of Business

Jon Brooks is a federal leader and U.S. Army Veteran with more than 20 years of experience supporting multiple agencies. At Aptive, Jon oversees a portfolio of health care-related projects and is responsible for the overall management of service delivery, quality, risk and cost control. He monitors and reports on the team’s financial performance, manages resources, builds key stakeholder relationships, leads project teams and mentors a learning culture across the enterprise.

Jon’s work in the industry includes project and program management experience leading large-scale, enterprise-level, transformative initiatives, including health care transformation, supply chain improvement/optimization and IT transformation. He has led teams of 50+ subcontractors and managed a $1.4B prime contract award, including a portfolio of 14 contract/task orders with over $30M in total contract value. Jon also led activities within the full business development lifecycle and designed go-to-market strategies.

In past roles, Jon has supported the Department of Veterans Affairs, the Department of Defense and the Intelligence Community. He has built multi-year pipelines while leading pricing activities and coordinating strategic capture initiatives. Jon’s efforts led to exceeding profitability goals by over 75%, doubling service line headcount and revenue. He is a proven leader who has worked for top firms such as Rios Partners, IronArch Technology, and Deloitte and is highly skilled in developing meaningful relationships and strategic partnerships.

• Project Management Professional, PMI
• Certified Supply Chain Professional, ASCM
• Certified in Logistics, Transportation and Distribution, ASCM
• B.S., Business Administration, University of Arkansas
• MBA, American Intercontinental University

Jordan Atkinson is a seasoned business development professional who brings 14 years of experience in federal contracting to Aptive’s management consulting work. Jordan manages and executes the full business development lifecycle across multiple simultaneous pursuits and proposals as well as facilitating growth, fostering relationships and establishing value-added teaming strategies. He helps build a qualified pipeline of opportunities in addition to helping shape customer requirements, translate customer needs into actionable features, drive differentiation and create compelling value propositions. Jordan focuses on developing a pipeline for Aptive with the Department of Homeland Security (DHS), formulating and implementing an integrated business development strategy that provides a clear path forward for Aptive with DHS.

Jordan has experience working with DHS since 2010, focusing on multiple capabilities, including command, control, communications, computers, cyber, intelligence, surveillance and reconnaissance (C5ISR), cybersecurity, information technology, weapon systems sustainment, acquisition program management and resource management. Jordan brings additional expertise in planning and implementing continuous process improvements for enterprise-wide business development tactics, techniques and procedures.

Jordan has overseen identification, qualification, capture, bid and execution of hundreds of millions of dollars of work across the DHS enterprise. Jordan brings an extensive network, cultivated through years of participation in industry associations and events, which he uses to build winning teams who provide industry-leading services to the government. Through his time as a government contractor, Jordan has formed a detailed understanding of the government’s needs, objectives and priorities and works tirelessly to improve his team’s position for each opportunity.

• Certified Project Management Professional (PMP)
• MBA, Boise State University

Yessenia “Yessie” Castillo is an accomplished health professional, consulting executive and program leader. She leads the growth and operations for Aptive’s Civilian Health account.

Yessie leads Aptive’s efforts with the Substance Abuse and Mental Health Services Administration (SAMHSA) and other federal health care projects. She supports business development activities, including strategic planning and solutioning related to program evaluation, implementation, measurement, public health, mental health, suicide prevention and substance use disorder.

A results-driven self-starter with a proven background in the academic and federal health care sectors, Yessie has over 18 years of experience, particularly in public health, evaluation and data analytics. In previous roles, she supported several Veterans Health Administration (VHA) contracts, primarily focused on mental health and suicide prevention, including evaluating the national rollout of the Women’s Health Transition Training, President’s Roadmap to Empower Veterans and End a National Tragedy of Suicide (PREVENTS), VHA’s Office of Mental Health and Suicide Prevention Clinical Decision Framework, Creating Options for Veterans’ Expedited Recovery (COVER) Commission for VHA and supported the VHA Primary Care Services Office for Post Deployment Health Services.

• Candidate, DrPH, Diverse Populations and Health Equity, Mercer University
• MPH, Epidemiology, Rutgers School of Public Health
• B.S., Cognitive Psychology, Duke University
• Prosci Certified Change Management Practitioner (CCMP)
• Certified PMI Project Management Professional (PMP)
• HRSA Building Education and Student Training in Maternal and Child Health Fellowship