The health care industry is constantly changing. New technology, shifts in patterns of illness and disease, evolving attitudes towards individual health and wellness and population demographics can create challenges for health care organizations. Aptive’s health solutions connect patients and providers to improved systems, outcomes and access to care.
Aptive’s clinical and systems experts help you pull the most meaningful messages from your health data and craft transformative strategies.
When you partner with Aptive, you can unlock the full potential of your health system. We will crunch the data, diagnose operational inefficiencies and design and deploy solutions to create sustainable organizational change.
The health care environment is ever-changing, requiring organizations to develop, nurture and promote promising leaders, clinicians and employees who are forward-thinking and put the patient first.
Our team of training and technical assistance experts offers diverse perspectives and experiences to craft custom training and technical assistance solutions that connect employees to information, empowering them to meet today’s challenges and shape the future of health care.
For too many individuals suffering from mental health disorders, accessing treatment is difficult or cost-prohibitive, exacerbated by deficiencies in policymaking and program implementation.
Aptive’s team of behavioral health scientists, policy leaders and program implementation experts understand the necessity of engaging entities across interdisciplinary sectors to address mental health issues and reduce suicide rates.
Our experts design, build and implement custom prevention strategies, research studies, frameworks and approaches to meet organizational needs, specifically focusing on supporting underserved populations.
Patient outcomes are the true measure of success in health care. Behind this measurement is a complex, integrated system of programs, operations and actions that require active monitoring and assessment to ensure optimal performance.
Aptive’s team of performance improvement experts employ qualitative and quantitative methods to glean insight into your programs and activities to design and develop an actionable plan for your organization that drives change and optimizes value to patients.
Dr. Ormsby leads Aptive’s efforts to ensure patients and providers experience high quality and safe care, including national efforts around high reliability and enhanced care delivery. He also leads the alignment of digital-enabled business and health system transformation resources across the enterprise in support of the organization’s overall strategic goals.
Dr. Ormsby honed expertise across hundreds of public and private settings in health quality strategy and governance, quality measurement, performance improvement, patient safety, accreditation, health system planning, care coordination, delivery innovations, high reliability and accountable care organizations, Medicare value-based payment, federal program evaluation, health professional and patient education, change management and knowledge translation. Within these focus areas, he’s led national initiatives involving quality-based payment models for the Centers for Medicare and Medicaid Services (CMS); quality, safety, improvement and high reliability solutions for the Defense Health Agency’s Patient Safety Program and Office of Strategy Management; COVID recovery for Indian Health Services; and healthcare evaluations for the Agency for Healthcare Research and Quality and the U.S. Congress.
In the 15 years supporting the Veterans Health Administration (VHA), Dr. Ormsby has visited and/or surveyed nearly 75 VHA facilities and led national quality, safety, accreditation and program evaluation efforts for VHA Offices of Quality, Safety and Value; Policy and Planning; Rural Health; and Women’s Health, as well as Health Services Research and Development Service, Office of Research and Development and the Interagency Care Coordination Committee.
Prior to joining Aptive, he led Deloitte’s Quality, Safety and Improvement Offering across federal health accounts and developed his expertise at the Joint Commission, Mayo Clinic and U.S. House Ways and Means Health Subcommittee as the David A. Winston Health Policy Fellow. Previously a full-time faculty member in the Georgetown University School of Nursing and Health Studies, he continues to lead its health quality and Lean Six Sigma curriculum as an LSS Black Belt.
Nashira Nicholson is an accomplished management consulting executive, change leader, program manager and facilitator. At Aptive, she leads the Integrated Healthcare Transformation team for Aptive HTG, where more than 200 staff support 18+ projects for the Veterans Health Administration (VHA). She oversees organizational change and employee engagement initiatives, specializing in helping clients move beyond the threshold of planning to implementing practical programs that translate into impactful results. Nashira is also skilled in data-based solutions to improve worker performance and organizational leadership.
She applies her experience leading enterprise-wide initiatives to provide technical consulting and oversight of Aptive teams responsible for health care, human capital, change management, strategy development and business process improvement.
Clive Ballard is responsible for the continued advancement of Aptive’s health services and provides strategic direction to government health programs to ensure Aptive’s cutting-edge client solutions remain firmly focused on patient-centered outcomes.
With almost 20 years of commercial and federal management consulting experience, Clive brings a wealth of experience in the design, planning and implementation of strategic plans, management system frameworks and other mechanisms focused on continual improvement, mission enhancement and operational efficiency—particularly in the health care and hospital settings. Through his work with numerous federal clients, Clive has led delivery of, and served as a technical advisor for, national strategy, policy and guidance; program evaluation and performance measurement; multi-stakeholder working groups and technical advisory committee facilitation; and enterprise-wide program implementation efforts.
Prior to joining Aptive, he was a Senior Manager in Deloitte’s Operations Transformation practice, leading efforts across federal health accounts and within the Quality, Safety and Improvement Offering.
Abby Rosenberg helps clients address challenges, implement organizational improvements, communicate effectively and improve health care access and equity. With nearly 15 years of federal consulting experience, Abby leads technical assistance, health education, research and evaluation and program management projects, using data to drive decision-making and impact. She supports projects for the Department of Veterans Affairs (VA), Defense Health Agency (DHA) and Department of Health and Human Services (HHS).
Kay Bagchi provides leadership across Aptive’s health care services contracts for federal health clients. She leads diverse, multi-functional teams that deliver strategic planning, program and project controls, governance, integrated scheduling, data analysis and organizational change management support. Kay has 20+ years of experience with a background that spans federal government clients such as the Veterans Health Administration (VHA), Department of Treasury (DOT), Internal Revenue Service (IRS), General Services Administration (GSA) and National Institutes of Health (NIH), as well as commercial enterprises in the finance and health sector.
Dr. Sanders has 15 years’ experience leading public health and health care initiatives in the public sector. She has led high-impact projects centered around several preeminent health concerns, including suicide prevention, mental health, emergency preparedness and response, women’s health, Veteran and Service member health, childhood obesity and rural health.
Dr. Sanders has demonstrated subject matter expertise in secondary research, program evaluation and measurement, strategic planning, program management, health information management and revenue cycle management, qualitative and quantitative data collection and analysis, health communication, change management, performance improvement, technical assistance and translational science. She has applied these skills in her support of several clients, including the Veterans Health Administration (VHA), Defense Health Agency (DHA), Department of State (DOS), Centers for Disease Control and Prevention (CDC) and the Assistant Secretary for Preparedness and Response (ASPR).
Ari Friedman has over 13 years of experience managing complex federal projects, with in-depth policy research and programmatic assessment knowledge and the ability to shape and direct implementation of project activities across a national organization. A proven expert in building and organizing project teams within high-pressure environments, he brings expertise in measuring outcomes, process improvement, research project management, conducting interviews, data management, qualitative and quantitative analysis, executive briefing and reporting development, legal analysis and technical writing.
Ari leads a team of more than 45 management consulting professionals within Aptive’s Health Services Group providing program management, integration, assessment and implementation support for Veterans Health Administration (VHA) initiatives such as policy transformation, Congressionally-mandated reports, electronic health record modernization (EHRM), MISSION Act implementation, COVID-19 response and VHA modernization, in addition to supporting emerging and urgent priorities.
Providing governance support
Supporting the VA Caregiver Support Program expansion
Evaluating mental health and suicide prevention programs
Aptive health solutions leaders Dr. Jason Ormsby, Clive Ballard and Nashira Nicholson discuss the changes taking place in the federal health landscape and what Aptive is doing to support the government as it modernizes health care services and benefits.
Aptive’s chief health care officer, Dr. Jason Ormsby, explains the health solutions sector at Aptive and the services they provide to the federal government.
