Case Studies

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12.17.22

Establishing Continuous Business Improvement Processes for the U.S. Coast Guard

Effective training for new personnel and leadership provides faster knowledge integration.

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12.17.22

Improved Intake Services Increase Veterans Benefits Administration Responsiveness

Mail automation services rapidly reduce wait times for Veterans accessing services.

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12.17.22

Employee Survey Data Provides Insight to Improve Information Technology Customer Service

Aptive helps the Department of Veterans Affairs transform information technology (IT) practices.

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12.17.22

Supporting the Department of Veterans Affairs Time and Attendance System

Providing stability through user acceptance testing.

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12.17.22

Evaluating Organizations Participating in the Supported Services for Veteran Families Program

Aptive gathers insight from Veterans who benefit from supportive services.