Program and Project Management

Megan Grobert is a strategic leader with extensive experience in business development and service delivery within the federal health sector. Megan manages Aptive’s portfolio of work in the Civilian Health account, driving new business growth, leading partnering strategy and engagement and ensuring projects meet client needs and expectations.

Megan has proven experience in improving client programs and strengthening client relationships. Before joining Aptive, she served as Vice President at Ipsos Public Affairs, where she managed a $70M public sector patient experience contract and led a $50M health portfolio, driving business development initiatives and managing a cross-functional team of over 100 professionals. Her previous experience also includes executing a quality assurance and patient experience program for a large dialysis and chronic kidney disease organization, designing patient-centric quality improvement plans and co-leading telehealth service implementation in response to COVID-19.

Megan is committed to supporting her colleagues, mentoring delivery staff and contributing to fostering a learning culture across the company. She is passionate about patient experience and has spoken at numerous conferences on improving health care outcomes. Megan has also contributed to various publications regarding patient care and patient experience.

• MHA, Ohio University
• B.A., Psychology, Miami University
• Project Management Professional (PMP)
• Certified Patient Experience Professional
• Basic Certificate in Quality and Safety, Institute for Healthcare Improvement

Meredith Singh is a change management consultant with over 16 years of experience providing program oversight, educational product development and health care quality data reporting and analysis to federal and non-profit clients. She leads a team of high-performing professionals to support the Department of Veterans Affairs (VA) Veterans Health Administration (VHA) Office of Healthcare Transformation to develop and sustain VHA’s High Reliability Organization enterprise-wide implementation plan. Meredith also leads Aptive’s efforts to support the VA Caregiver Support Program, which offers clinical services to caregivers of eligible and covered Veterans enrolled in the VA health care system.

Meredith has served several federal and non-profit clients, including the Substance Abuse and Mental Health Services Administration and Centers for Medicare & Medicaid Services. Her knowledge of VHA culture and organizational structures enables her to accelerate cultural adoption across targeted stakeholder groups.

She delivers high-quality, timely work products and services within budgets ranging from $25K to $75M and is proficient in managing resources and staff. Meredith has led large numbers of staff across four different modernization efforts, including four partner companies to manage VHA’s Journey to High Reliability, VA Survey of Healthcare Experiences of Patients and Office of Public and Intergovernmental Affairs.

• MBA, George Mason University

• B.A., St. Mary’s College of Maryland

• Certified Professional, Patient Safety

• Certified Change Management Practitioner, Prosci (CCMP)

• Certified Lean Six Sigma Green Belt

• Certified Project Management Professional

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