Program and Project Management

Megan Grobert is a strategic leader with extensive experience in business development and service delivery within the federal health sector. Megan manages Aptive’s portfolio of work in the Civilian Health account, driving new business growth, leading partnering strategy and engagement and ensuring projects meet client needs and expectations.

Megan has proven experience in improving client programs and strengthening client relationships. Before joining Aptive, she served as Vice President at Ipsos Public Affairs, where she managed a $70M public sector patient experience contract and led a $50M health portfolio, driving business development initiatives and managing a cross-functional team of over 100 professionals. Her previous experience also includes executing a quality assurance and patient experience program for a large dialysis and chronic kidney disease organization, designing patient-centric quality improvement plans and co-leading telehealth service implementation in response to COVID-19.

Megan is committed to supporting her colleagues, mentoring delivery staff and contributing to fostering a learning culture across the company. She is passionate about patient experience and has spoken at numerous conferences on improving health care outcomes. Megan has also contributed to various publications regarding patient care and patient experience.

• MHA, Ohio University
• B.A., Psychology, Miami University
• Project Management Professional (PMP)
• Certified Patient Experience Professional
• Basic Certificate in Quality and Safety, Institute for Healthcare Improvement

Meredith Singh serves as Vice President of Health Care Staffing at Aptive, where she leads the VA Integrated Health Care Staffing initiative to deliver high-quality clinical and non-clinical staffing solutions across the Department of Veterans Affairs (VA). Meredith oversees a multidisciplinary team that supports critical VA health programs, ensuring that facilities nationwide have the skilled personnel needed to deliver exceptional care to Veterans.

With more than 16 years of experience providing program oversight, educational product development and health care quality data reporting and analysis to federal and non-profit clients, Meredith has deep expertise in complex health care delivery environments. Her familiarity with VHA’s culture, policies and organizational structures enables her to accelerate stakeholder engagement and drive adoption of modernization initiatives.

Meredith has successfully managed projects with budgets ranging from $25K to $75M, leading teams through four major modernization efforts involving multiple partner companies. Her past work includes serving clients such as the Substance Abuse and Mental Health Services Administration and the Centers for Medicare & Medicaid Services. She also worked with the VHA Office of Healthcare Transformation, developing and sustaining the enterprise-wide implementation plan for High Reliability Organization principles. Her leadership has strengthened VA’s culture of safety and continuous improvement. In addition, she directed Aptive’s efforts supporting the VA Caregiver Support Program, which offers clinical services, education and resources to caregivers of eligible Veterans enrolled in VA health care. Across all engagements, Meredith is recognized for her ability to deliver high-quality, timely work products that advance health care transformation and improve outcomes for Veterans and their families.

• MBA, George Mason University

• B.A., St. Mary’s College of Maryland

• Certified Professional, Patient Safety

• Certified Change Management Practitioner, Prosci (CCMP)

• Certified Lean Six Sigma Green Belt

• Certified Project Management Professional

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Brian is a dedicated manager with over 20 years of experience leading health care projects in commercial, Federal and international enterprise environments. He is a critical thinker skilled in developing and managing multi-sector/multi-disciplinary collaboration while driving successful outcomes. At Aptive, he heads the Council Management Team within the Department of Veterans Affairs (VA) Electronic Health Record Modernization (EHRM) program. Brian’s primary focus is to lead and strengthen the incredible analyst team that drives Aptive’s successful project delivery and to foster a positive and productive relationship with clients.

Brian has a background in hospital pharmacy operations, medical device installation, IT security and revenue cycle management. He has led dozens of multi-million-dollar projects for civilian hospital systems across the U.S., including HCA Health Care, Trinity Health, Kaiser Permanente and Johns Hopkins. His federal experience includes implementing a Federal Project Management Office for Becton Dickinson, helming successful global projects for the U.S. Air Force and driving IT security upgrades for VA, Indian Health Service and Department of Prisons. He has been on the EHRM project since 2019 and is committed to helping his fellow Veterans discover a more uniform, integrated and effective VA.

• U.S. Navy Veteran
• Project Management Professional, Project Management Institute
• Disciplined Agile Scrum Master, Project Management Institute
• Certified Lean Six Sigma Yellow Belt
• Council Member, Frederick County, MD, Veterans Advisory Council

Kelly Smith is an action-oriented leader with over 16 years of experience managing, organizing and executing project and program requirements within various industries, focusing on organic growth, data quality and governance and risk management. At Aptive, Kelly will oversee a portfolio of programs with the aim of enhancing customer relationships and expanding the responsibilities of her teams through innovative opportunities. She will use her insight and knowledge to assist in capture requirements to solicit and bid on new opportunities for Aptive. As a trusted advisor, she fosters trusting and transparent relationships with her team and potential clients, using keen interpersonal skills to understand priorities and pain points that inform and shape business development efforts.

Kelly has supported several large and small-scale information technology projects, providing oversight and guidance to interdependent teams to enhance performance and achieve desired outcomes. She has worked with the Department of Veterans Affairs (VA) for many years and most recently served as a program director for Tria Federal, where she supported the VA Product Line Director in the Office of Information and Technology. In previous roles, Kelly was responsible for organic growth, cost management, knowledge sharing and adhering to the full systems development life cycle, often drawing on agile and lean practices to improve organizational effectiveness and quickly adapt to evolving client needs.

• MBA, Management and Ethics, New England College of Business and Finance
• B.S., Business Administration and Marketing, New England College of Business and Finance
• B.S., Environmental Sciences, Chemistry and Biology, St. Joseph’s College of Maine
• Certified Project Management Professional (PMP)
• Certified Scrum Master
• SAFe Agile Certification
• SAFe Product Manager/Product Owner Certification
• Lean Six Sigma Green and Black Belts