Insights

Paving the Way for IPv6

Aptive Uses Data Technology to Help the Federal Government Improve Service Delivery, Save Money

White Paper: Securing IPv6

Survey Insights Improve IT Customer Service Quality at VA

Aptive helps the Department of Veterans Affairs transform information technology (IT) practices.

Advancing Process Efficiency Across the U.S. Coast Guard

Effective training for new personnel and leadership provides faster knowledge integration.

Automating Claims Intake With AI to Improve Veteran Service Delivery

Mail automation services rapidly reduce wait times for Veterans accessing services.

Solving EHR Issues Where They Start: Inside VHA’s EHR Issue Management Process

A clinician hits a snag in the EHR. Someone has to own the fix, and it has to reach the front line fast. That's the job of VA's Tiered Hub Process, the framework Aptive helped design to solve issues at the most local level possible, before they become enterprise-wide problems.