HS – Mental Health and Special Populations

Mental Health and Special Populations

Aptive experts have decades of experience working in the federal, state and local health sectors as well as in the executive branch of the government. We serve as a trusted partner in connecting health care stakeholders to advance health objectives. We arm our clients with data and insights to inform strategic decision making, focusing on the advancement of integrated, value-based care.

Aptive uses evidence-informed methods, which are necessary to building a systematic and comprehensive approach to mental health and suicide prevention.


Our subject matter experts apply scientific methods to evaluate the effectiveness and efficacy of mental health and special populations programs to ensure they are producing the intended outcomes. The insights from our evaluations provide a better understanding of how to better manage resources, identify areas for improvement and provide accountability for stakeholders.

Aptive is known for our engagement strategies, listening skills and techniques that place an emphasis on increasing the volume and variety of participation. In each engagement, we carefully create equitable access to the community planning process and develop effective methods of gathering information. The thoughtful execution of our community engagement strategies provides an ease of understanding and confidence in engagement results by local decision makers.

We provide various types of consultation including impact assessment and workforce management in mental health care organizations who provide suicide prevention and support services. Our experts provide workload assessment for suicide prevention coordinators in VA; recommend pathways to implement systemwide improvements to prevent suicide, substance use disorders, opioid use, mental health care etc.; collaborate on the President’s Agenda for Veteran suicide prevention; and communicate on community grants for research and training initiatives for suicide prevention programs.

We recognize the significant value that diversity, equity and inclusion can bring to people and organizations. Our work enables clients to create teams and initiatives that fully reflect the diverse communities they serve – and empower them to advance their businesses and communities. Our services include measurement, strategy, training and evaluation.

Our team applies a systems-thinking approach to assess all factors and relationships in a system. We empower our clients by outlining how to achieve the best possible outcome using our knowledge of how these factors interact, particularly when working with the nuance of special populations or integrating mental health and primary care.

We work with our clients to engage in strategic and implementation planning and establish a framework to achieve their organizational goals whether at the community level or the federal level. Our planning and management capabilities set our clients up for success by preparing them to respond effectively to changing environments.

Effective communication is an important tool to increase awareness, knowledge and desire to support organizational change. Our subject matter experts provide strategic communications to outline key messaging across identified channels and tactics. We apply best practices in change management, following the Prosci ADKAR model, to assess organizational readiness, build change capability, and equip employees and leadership with the tools to successfully adopt and sustain change.

We develop and provide local, market-centric data dashboards and analyses to provide the most comprehensive and accurate information on the unique attributes and relationships between data entities. These insights improve the ability to integrate and assess health data pipelines for providers, researchers, and population health organizations—so you can deepen your data reach.


Our Work

Health Care for American Indian and Alaska Native Veterans

Health Care for American Indian and Alaska Native Veterans

The COVID-19 pandemic highlighted the need for a Veterans Health Administration (VHA) program office to improve health care and access for American Indian and Alaska Native Veterans. Aptive helped operationalize the VA’s new Office of Tribal Health, which equips VHA with senior executive leadership, guidance, strategic direction and policy to support health care, access, and Fourth Mission activities for American Indian and Alaska Native Veterans. Aptive completed an extensive functional review with over 45 stakeholders and subject matter experts that informed the Office of Tribal Health’s mission, vision, values and scope. We drafted position descriptions, managed recruiting efforts, onboarded employees and developed the Office of Tribal Health charter identifying purpose, strategy and stakeholders. The work also includes developing and implementing communications and change management plans.


Evaluation of Nationwide Mental Health Care Delivery

Evaluation of Nationwide Mental Health Care Delivery

Identifying what works and what doesn’t could help the federal government make the wisest investments in suicide prevention initiatives. For the Clay Hunt Suicide Prevention for American Veterans Act, we facilitate a panel review of best practices for suicide prevention programs. Our team of mental health and other professionals analyze more than nine national datasets, including clinical records, to develop the annual report to Congress that evaluates mental health, suicide prevention and substance use program outcomes, cost effectiveness and patient satisfaction and summarizes best practices in mental health care delivery, including a focus on virtual mental health services. We are also developing an annual report to Congress on VA’s compliance with opioid prescription practice guidelines.


President’s Roadmap to Empower Veterans and End a National Tragedy of Suicide (PREVENTS)

President’s Roadmap to Empower Veterans and End a National Tragedy of Suicide (PREVENTS)

We provide project management, reporting, implementation and evaluation of VA suicide prevention programs in support of PREVENTS and an ongoing Executive Order. In April 2021, PREVENTS transitioned to the Office under the direction of the VA National Director of Suicide Prevention.


Want to learn more about our mental health and special populations services?

Talk to an expert today
Connect With Us