Solutions
SAMHSA partnered with Aptive, a government consulting company with extensive experience evaluating mental health and suicide prevention programs and an intimate knowledge of the Zero Suicide program and framework, to help meet the program evaluation mandate. Aptive’s experienced mental health subject matter experts, data analysts and evaluation experts use a variety of qualitative and quantitative methods to help government agencies and other organizations measure performance to optimize their value to patients and other stakeholders. The Aptive team leverages lessons learned from the initial Zero Suicide evaluation designed and launched in 2017[1] and uses existing data collection instruments to provide SAMHSA with cost-conscious efficiencies.
[1] Labouliere, C. D., Vasan, P., Kramer, A., Brown, G., Green, K., Rahman, M., … & Stanley, B. (2018). “Zero Suicide”–A model for reducing suicide in United States behavioral healthcare. Suicidologi, 23(1), 22.
An Integrated Approach
Our approach involves active participants, including stakeholders, grantees, consumers, people with lived experience and an expert evaluation panel. We provide grantees with T/TA throughout the evaluation to ensure all collected data is accurate. We also employ continuous process improvement throughout the project lifecycle and apply health equity principles to all project tasks.
The Aptive team designed four different studies to collect and analyze the necessary implementation, outcome and impact data: a systems change study, workforce study, consumer experience study and an impact study. Using an innovative, multi-methods approach, the team maximized the quantity of data collected without compromising data quality or unnecessarily burdening grantees.
Our project methodology includes best practices, such as Project Management Body of Knowledge (PMBOK)-based project planning and execution; Agile and Plan, Do, Check and Adjust principles; Lean Six Sigma; and Capability Maturity Model Integration compliant processes. This methodology is informed by decades of experience managing more than 100 health-related programs for the federal government, as well as the expertise of our executive management, program leadership and support staff.
Expert Evaluation Panel
Aptive recruited a team of experts to provide additional advice and commentary throughout the life of the project. Consultants who make up the Expert Evaluation Panel offer input into implementing the evaluation plan, analyzing data and presenting results for reports and other dissemination activities. Panel experts have a range of backgrounds and experience, including suicide prevention, treatment and prevention research, suicide interventions in health care settings, Veteran and service member suicide prevention and prevention with vulnerable populations, including American Indian/Alaskan Native and multicultural communities.
Evaluation T/TA
Aptive’s T/TA team lead works closely with a team of technical assistance liaisons (TALs) and our Community of Practice lead and T/TA advisor to ensure all Zero Suicide grantees receive high-quality evaluation T/TA. Our three levels of T/TA help grantees at varying stages of Zero Suicide program implementation participate in the evaluation. We rely on TALs, a monthly e-newsletter and updates to the data platform to consistently disseminate opportunities for T/TA.
Data Collection, Storage and Analysis
Aptive collects data and oversees submission to the data repository, manages and documents database changes and implements protocols to ensure data quality, security, confidentiality and integrity. The team conducts data collection, analysis and reporting for baseline, aggregated and comparison data; prepares analytic data files; writes statistical programs; and statistically analyzes evaluation data. We conduct data analyses for each subject, site and analysis group as specified in the Evaluation and Data Collection Plan we created and aggregate and analyze data from agreed-upon groupings of respondents.