MAIN – Digital Transformation

Digital Transformation

 

Aptive helps organizations thrive in the digital age. We understand your business context, your users and how to deliver holistic IT solutions that meet your needs. As your IT partner, we design, build and integrate powerful digital solutions to empower users, increase organizational performance and accelerate technology modernization.

Solutions

Our expertise in DevSecOps best practices and technologies delivers robust security solutions that help our clients realize the future. At Aptive, DevSecOps is more than a suite of technical tools; it’s a philosophy of integrated collaboration at every stage of the development lifecycle to help you feel protected and secure. We use cloud native, API-driven design and integrated security across immutable containerized environments, resulting in faster solutions and an increased return on investment.

We design and engineer custom machine learning models for use cases such as text mining, natural language processing and AI-enabled computer vision to uncover patterns in data and connect them with users. Our data science services empower you to identify and swiftly react to emerging trends and monitor the pulse of your business activity with custom, compelling and intuitive analytics dashboards.

Emerging technologies are profoundly altering the way organizations do business. We work with you to integrate emerging tech into your operating models to advance your business outcomes. Aptive designs API first solutions that optimize COTS, GOTS and SaaS platforms. Our analysis of complex, interdependent systems will help you engage with these technologies to link people to optimized processes.

Our technical program management services involve overseeing complex technology projects to ensure they are delivered on time, within budget and meet the needs of stakeholders, helping the federal government to implement and maintain large-scale projects that support its mission and improve its operations.

Team

Digital Transformation Experts

Case Studies

Our Work

Improved intake services increase Veterans Benefits Administration responsiveness

Improved intake services increase Veterans Benefits Administration responsiveness

The Veterans Benefits Administration (VBA) offers a variety of benefits to Service members, Veterans and their families. In the past, claimants needed to mail, fax or electronically upload required documents. This labor-intensive, manual process meant it took between five and 60 days for VBA employees to input application documents into the system, creating long wait times for services for Veterans struggling with injury and illness. VBA needed to find a way to accelerate claims processing for the more than 14 million documents it receives annually for compensation and pension benefits.

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Employee survey data provides insight to improve information technology customer service

Employee survey data provides insight to improve information technology customer service

Piecing together the whole picture of the customer service experience is daunting, especially for large agencies. Within the Department of Veterans Affairs (VA), the Office of Information and Technology (OIT) provides products and services to VA employees across the department. However, it needed an optimized feedback mechanism to know whether OIT customers are happy with the service they receive. How could the Customer Experience and Data Science Program identify what areas need improvement and then determine the best solutions?

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Supporting VA's time and attendance system

Supporting VA's time and attendance system

The Department of Veterans Affairs (VA) has over 400,000 employees on its payroll. Accurately capturing time and attendance plus supporting personnel benefits for almost half a million people requires high-quality, adaptable software and effective management. In July 2018, VA transitioned its entire timekeeping system to the VA Time and Attendance System (VATAS). Since then, VATAS has required regular testing, updates and verification to ensure continued effective service for VA’s large and dynamic workforce.

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Accolades

Awards

Chief of staff for major federal agency
This is one of the finest, most comprehensive reports I've seen. The team has done a wonderful job. I want to come to one of your meetings at some point and thank everyone!!
Senior security officer for large government agency
This is absolutely great work. I didn’t realize how critical this effort would be to the plan. You all have been amazing and very helpful. I owe you and I won’t forget it. And I don’t say that lightly. In fact, I rarely do.
Federal health client
There’s no other way to say it: we’d be lost without you!

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